Unfortunately my experience at this post office wasn't good. I went for a western union transaction and the man wouldn't accept my Victorian Drivers License because it's worn on the edges but the photo, address, and numbers are all visible and clear. I asked if I can get him a statutory declaration from the police validating the ID. He said no to that too. He claimed that western union has a strict policy about a card being worn. (I called Western Union and they have not heard of such policy. They said as long as it's a valid government issued ID, they are happy.) He claimed that he would be arrested if he accepted my ID. I couldn't believe my eyes and ears. So maybe avoid Australia Post at Lorne, Victoria if you want service, fairness, and common sense.(2nd entry I called the guy at the post office to inform him what Western Union said and that a statutory declaration is sufficient to put his mind at ease. He accepted that I go to the police and get a statement but by then the police station was unattended. At least he finally accepted a solution. I had to add this entry and be fair.)
Excellent customer service above and beyond expectations. Thanks Dale :)
Good shop, very pleasant staff.
Australia Post - Lorne LPO is an Australian Post Office based in Lorne, Victoria. Australia Post - Lorne LPO is located at Cumberland Plaza, shop 3/154 Mountjoy Parade, Lorne VIC 3232, Australia.
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